E-commerce & Retail Tech Benchmarks

Real performance data for B2B software selling to retailers and e-commerce brands. Meta outperforms LinkedIn for this audience, with CPLs of $50-$100 and strong ROAS on Google campaigns.

Meta CPL
$50-$100
B2B retail leads
Google Ads ROAS
300-500%
E-commerce campaigns
LinkedIn CPL
$200-$400
Enterprise retail

Why Meta Works for B2B Retail

Unlike most B2B verticals, e-commerce and retail tech sees strong performance on Meta. Retail and e-commerce professionals are active on Instagram and Facebook, and the visual nature of retail products makes these platforms effective for B2B messaging.

Key insight: Meta CPLs of $50-$100 are 3-5x lower than typical B2B LinkedIn CPLs. The trade-off is lead quality—expect a longer nurture cycle from Meta leads.

Benchmarks by Channel

ChannelMetricRange
Meta (B2B Lead Gen) CPL $50 - $100
Google Ads (E-commerce) ROAS 300 - 500%
LinkedIn (Enterprise) CPL $200 - $400
Meta CTR 0.8 - 1.5%
42 Agency Insight: For e-commerce B2B, lead with ROI messaging. Retail and e-commerce buyers are highly metrics-driven. "Increase AOV by 15%" beats "Improve customer experience" every time. Show the math.

Recommended Targeting

AudienceTitles/InterestsPlatform
E-commerce Operators E-commerce Manager, Digital Commerce, Shopify interests Meta
Retail Executives VP Retail, Director E-commerce, Chief Digital Officer LinkedIn
DTC Brands Founder, CEO at D2C companies, Shopify Plus Meta + LinkedIn

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